HJL LEADERSHIP SOLUTIONS

Transforming Leadership

In today’s rapid response business environment, organizations and executives must constantly upgrade their skills to keep up with changing needs and demands. At HJL Leadership Solutions, we believe that training needs are not a one-size fit all solution. We work with you to understand your company’s unique business identity and processes to create training solutions that address your specific requirements. Our dedicated team of experienced experts delivers custom training and organizational effectiveness solutions that will inspire and engage your staff to reach their highest potential.

SOLUTIONS THAT WORK

Our clients have benefited from our training solutions by experiencing:

Increase employee efficiency and productivity levels.

Enhance communication, team building, and problem-solving skills.

Improve employee retention and motivation.

Reduce employee turnover and attrition.

FACTORS THAT DRIVE SUCCESS

Effective communication is essential

Trust must be defined

Commitment must be universal

Sound processes in place to meet goals and objectives

Successful teams focus on the end results

ABOUT US

Hubert J. Littleton

Founder/Author
Hubert

Hubert J. Littleton, CPP, RCC

Hubert (Hugh) J. Littleton has more than 20 years of experience in management, leadership skill development, and training. A former Director of Learning Design Solutions in the academic industry, Hugh has personally trained thousands of managers across industries worldwide. He has designed customized training programs on topics ranging from customer service and effective management to cultural diversity and continuous improvement.

As a result of outstanding contribution to his profession, Hugh was named the Keynote Speaker of the Year for 2014, through the Cleveland Business Contact Magazine (CBC). In addition, he was the winner of the 2010 CBC Best Speaker and Facilitator Award. His extensive client list includes Greater Cleveland Regional Transit Authority, Global Corporate College, Cleveland Metropolitan Housing Authority, and The Smithers Group, Inc.

Hugh holds a B.A. from Baldwin Wallace University and numerous certifications such as WABC, Registered Corporate Coach, DiSC, and (LERN) Program Planner.

 

EDUCATION AND CERTIFICATIONS

B.A., Sociology, Baldwin Wallace University

AchieveGlobal Certified

DiSC Certified

Civil Treatment Certified, ELI, Inc.

Crucial Conversations Certified

Inside Out Coach Certificate

(LERN) Certified Program Planner

ISO 9000/QS9000 Certified Lead Assessor

SKILLS

Leadership and Supervisory Development

Diversity and Civil Treatment

Emotional Intelligence

Conflict Resolution and Strategic Thinking

Effective Communication and Presentation Skills

Curriculum Development

Program Evaluation

Teambuilding/ Train-the-trainer

CLIENTS

Smithers Group Inc.

University Hospitals

Alcoa

Lincoln Electric

Cleveland Airport Systems

Greater Cleveland Regional Transit Authority (RTA)

TESTIMONIALS

Mr. Littleton has not only been requested by the internal departments at Cuyahoga Community College, where he worked for many years but by scores of senior-level executives who were adamant about him being the only person allowed to train their teams. Mr. Littleton is an effective trainer and facilitator across all professional development areas as well as an experienced executive coach who offers leadership coaching to many senior-level company executives.

Dr. Linda D. Woodard, CWDP, GCDF / One-Stop Operator, LDW Group LLC.

Hugh has done a great deal to assist in developing Smithers leaders.  The company is fortunate in having a long-term relationship with Hugh as coach/trainer for “Smithers University”.  The program involved training employees from all companies’ locations for future leadership roles. And the one consistent feedback that I received was how much everyone appreciated Hugh’s contributions to the program.  His communication skills are such that he could cross cultural boundaries whether the individual was from Switzerland, England, Germany, China, or the US.

Michael Polovick / V.P. Human Resources (Retired), The Smithers Group

Hugh is a dynamic leadership training facilitator who is able to bring out the best in others. Hugh’s caring approach to building rapport make him an effective facilitator for meetings, training sessions, and workshops. He is able to navigate complex topics and work with diverse audiences from students to C suite executives. I strongly recommend Hugh for his skills, knowledge, and personality – he is an asset you will want to add to your team.

Ann Hartle Proudfit, PH.D. / Dean, Student Affairs at Cuyahoga Community College

I’ve had the honor and pleasure of working with Hugh on a number of leadership and professional development projects at the Cleveland Airport System. Without a doubt, Hugh is one of the most competent and effective instructors with whom I’ve worked. His ability to design training in a clear and understandable manner takes a back seat only to his ability to deliver the training in a manner that is engaging and clear. 

Ricky Smith / CEO, BWI Marshall Airport
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Coming Soon

“Legacy Building Through Extraordinary Leadership” is the most inspiring book for today’s leaders of the future!

My 20 (+) years of leadership lessons learned are shared to enhance skills as an extraordinary leader, regardless of your position or status.

It is timely for the 21st Century Leaders, wanting to create and leave their legacy within the organization.

SOLUTIONS

EFFECTIVE COMMUNICATION

We introduce the theory of understanding your communication and behavior style to overcome barriers to effective communication. Participants will explore how communication impacts their communication with others.

DiSC

Workshop participants have an opportunity to complete the DiSC Classic instrument, a mathematically precise model that helps people measure and explore the interpersonal dynamics of their relationship. We interpret the participants’ results to provide a deeper understanding of their style and the effect it has on individual relationships.

EMOTIONAL INTELLIGENCE

This Emotional Intelligence program is designed for increasing your emotional intelligence using the five core EQ skills—self-awareness, self-regulation, self-motivation Empathy, and Building Effective Relationships—to exceed your goals and achieve your fullest potential.

COACHING

Coaching is one of the most important drivers of team member performance. Whether leaders are guiding people toward success in new or challenging situations or helping people improve or enhance their work performance, their ability to coach and provide feedback makes the difference between high performance and execution.

CUSTOMER SERVICE

Providing exceptional customer service starts with understanding who your customers are and establishing a customer focus to meet their needs. We introduce the skills necessary to establish genuine customer focus, determine customer expectations, communicate with customers, deal with difficult customers, and evaluate customer service.

CONFLICT RESOLUTION

In this Conflict Resolution session, you will discover crucial conflict management skills, including dealing with difficult people. Dealing with conflict is important for every organization no matter the size.

TEAM BUILDING

Effective team performance is based on a clear understanding of the shared goals, strategies, and work plans, along with the individual roles and responsibilities of team members. Equally important are interpersonal qualities of trust, communication, and mutual accountability.

PRESENTATION SKILLS

This course will enable you to prepare and deliver powerful presentations that will increase your professionalism and effectiveness. You will learn practical tips and techniques for planning your key messages, structuring your delivery and creating an interesting and entertaining presentation.

TRAIN-THE-TRAINER

This Train the Trainer Training workshop is designed to benefit employees that are being asked to design and/or deliver training in the workplace. You will discover needs of adults, planning and be developing different types of training, delivering and assessing the success of the training.

DIVERSITY TRAINING

Diversity training is a critical component for organizations competing in today’s global economy. Different cultures and generations at work bring new ideas, increased creativity, and fresh perspectives. Address cultural biases and build a culture in which employees from diverse backgrounds can effectively collaborate and work together to achieve a common goal.

PERFORMANCE MANAGEMENT

This workshop aims to equip leaders with the skills and knowledge to enable them to effectively implement a performance management system. The course will also enable leaders with the tools and techniques to have an effective dialogue.

CHANGE NAVIGATION

Change is the new normal for individuals and organizations. How you and others behave and respond to change will create opportunities to demonstrate new ways of leading and managing within your organization. This session is intended for leaders who need to prepare individuals within their organization and support them during change efforts.

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HJL LEADERSHIP SOLUTIONS 

LEADERSHIP GURU 

“One of the best ways to persuade others is with your ears—by listening to them.”

Joseph Grenny, author and founder of VitalSmarts

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HUGHISM

A Hughism is a statement or call-to-action that focuses on establishing your unique communication style and leadership language.  This affords others to relate to you and creates a relatable environment promoting cultural sensitivity.

Great leaders are individuals who are passionate about and confident in the work they do, and they inspire others to do so. Exceptional leaders understand effective communication occurs when the message is received as intended. This involves speaking with the intent of sharing information and actively listening to gather information to obtain a better understanding. Successful leaders have mastered the art of communication by being able to sell their thoughts and ideas. Resulting in organizational growth by building engaged teams, improving leadership qualities within each individual, and supporting organizational missions and goals

GET IN TOUCH

HJL Leadership Solutions works with organizations ranging from entrepreneurial start-ups to Fortune 500 companies.  Although we are located in Ohio, we work with clients worldwide and bring our talented team to you.

ADDRESS

12600 Rockside Rd, Suite 199, Garfield Heights, OH 44125

PHONE / EMAIL

Number: 216-245-2517
contact@hjlleadershipsolutions.com